State Farm® Insurance Agent Matthew Hawkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Manuel Perez
July 21, 2024
5
out of
5
rating by Manuel Perez
"Love this team they go above and beyond for u in every aspect.. thank u Maria u rock and team .. owner is amazing thank u for everything"
We responded:
"WOW! Thank you for the 5 STAR review Manuel. We strive to be the best at customers service on all auto insurance and making sure we get the job done right the first time. Thanks for being another satisfied customer . "
B Foulks
March 2, 2024
5
out of
5
rating by B Foulks
"We love Matt at State Farm and his staff ! Members for 20 years now!"
We responded:
"Well Hello Mr. Foulks. THANKS a TON on the 5 STAR Rating. We love what we do, and how we help our customers. Helping insure Autos, Homes and off-Road vehicles sprinkled in with a little Life Insurance to add flavor!....Thanks again for all the Shouts outs. "
E G
February 19, 2024
5
out of
5
rating by E G
"Matt and his team are simply the best!"
We responded:
"Nice 5 STAR Review E G. We are happy to help and complete the Job to your satisfaction. If you want the best in customer service and insurance products that are 2nd to none. www.GotMatt.com is #1 "
Ralph Dickinson
February 7, 2024
5
out of
5
rating by Ralph Dickinson
"As the owner of an Insurance Agency as well Matt has been a tremendous referral agency for us!!"
We responded:
"Hello Ralph, WOW, thank you for giving us this 5-Star review. We try to strive to be the best with all interactions. And thank you for your helping as well. "
E Garren
August 20, 2023
5
out of
5
rating by E Garren
"Great customer service."
We responded:
"Hello Mr Garren, thanks for that 5 STAR review. We pride ourselves on our Customer Service. Weather it's Auto or Home Insurnace. we want to take care of our customers the best we can. Have a wonderful day. "
Patricia Turner
June 15, 2023
5
out of
5
rating by Patricia Turner
"They gave me a wonderful quote on my auto insurance and house insurance and l thank u for b there for me."
We responded:
"Hello Patricia, thank you so much for this 5 star review. We love taking care of our auto and home insurance customers. We appreciate you so much. Take are and were here for all your insurance needs. "
Magnificent MiMi
February 26, 2023
5
out of
5
rating by Magnificent MiMi
"Employees are always helpful. I have used this agent for over 10 years."
We responded:
"Hello MIMI, Thanks so much for the shout out, We are very happy that you like how we help handle your accounts. And of course if there are any questions, on Auto Insurance, Home, Insurance, Life Insurance, We are just a text, call or email away. "
DOMINIQUE MALL
October 18, 2022
5
out of
5
rating by DOMINIQUE MALL
"Great agent very efficient and always available for his customers 😎"
Andrew Marass
July 18, 2022
5
out of
5
rating by Andrew Marass
"Nice guy. Awesome staff. The process is a breeze when you have real professionals handling business. If you're wondering where to go for insurance, look no further."
We responded:
"Hello Andrew, You and your family are appreciated more than you know. Thank you so much for your 5 STAR review. We try to handle your Auto and home insurance the best we can. Being Insurance professionals is the only way we do business and we love to help customers any way we can. Thank you again, - Be blessed and take care."
Gabriel Padilla
July 13, 2022
5
out of
5
rating by Gabriel Padilla
"We recently relocated to the Victorville area and we are so happy to have connected to this agent and his outstanding staff! They have been overwhelmingly helpful in our transition with their professionalism and welcoming kindness. It’s been many years since we’ve had this type of outstanding service from State Farm! Thank you for all your support and continued help."
We responded:
"Hello Gabriel, Thank you so much for this great review. We are very happy you found us. We appreciate you more than you know. Anything you need with your insurance needs, we will be here to help. We believe customer service is the #1 benefit we bring to the table. Thank you again."
Antonia Feliz
March 30, 2022
5
out of
5
rating by Antonia Feliz
"Have always taken care of my family and myself"
We responded:
"Hello Antonia Feliz, thanks for the shout out. We always desire to help our customers feel this way. Happy to take care of your family and you ....... We help with Auto, Home, Life and may there types of Insurance. Callus at 760-245-9002 or stop by the office 16956 Bear Valley Rd, Victorville CA 92395,"
Scott Bolt
February 19, 2022
5
out of
5
rating by Scott Bolt
"Agents like Matt Hawkins is what makes State Farm a great company. Matt always goes above and beyond the call of duty to satisfy his customers."
We responded:
"Morning Scott, I can't tell you how much this means to express to the world how our office handles your accounts. It's appreciated more than you know. Thank you for the 5 STAR review. We try at every money to proof that the value in service outweighs a low costs price. And you sir are a believer. Thanks again. I am just a text / email away."
Sharon Preston
January 10, 2022
5
out of
5
rating by Sharon Preston
"Matt has been our agent for many years. Our Home is insured with State Farm as well. Always there when we have needed him even just for questions. I can't say enough great things about State Farm and Matt Hawkins team.thank you again for all you guys do."
We responded:
"Sharon, you are the best. Thank you so much for allowing us to take care of your Homeowner's Policy. That is a Beautiful new ride you got. I am sure you will love it. And thanks for letting us get that Auto Insurance set up for it as well. Lastly you are so sweet to give us this 5 STAR review. We strive to find client how want the Best because they deserve the BEST!. Take care and I'm just a text away."
Don Faust
November 23, 2021
5
out of
5
rating by Don Faust
"Matt has been my Insurance Agent for years now. Even though I have not had many claims, when I have, Matt is always been there to help. He is a man of his word, if he says he is going to do something, he does it. You don't know if an Insurance agent is any good until something happens and you need them and Matt has been there to help me every time I've needed him. I'm extremely happy with Matt and the people who work for him in his office."
We responded:
"Hi Don. Well, I think you said it "ALL". You wrapped it up in a nutshell. I can't tell how how much I personally appreciate you posting this review. I know my office team appreciates you just as much. I totally wish I could fine a way to bottle this kind of reaction to everyone that wants this kind of service and wants to feel this great in dealing with their Insurance agent and company. Again you are so kind. Anything you need, let me know. I am just a call or text away."
Holly Mead
November 20, 2021
5
out of
5
rating by Holly Mead
"Matthew Hawkins and his excellent staff (a special shout out to Cathi, she's awesome ), are different than your typical insurnance companies. They give top notch customer service and they are 100% responsive. Something to cherish in this day and age of eternial hold times. Not with this company, they promptly answer the phone and take care of business without delay. I highly recooment Matthew Hawkins and his superior staff."
We responded:
"Holly should be my poster client. We couldn't be more proud to see this 5 Star Review. It wraps our dedication to be the best up in a nut shell. Out Team including Cathi wats to make every experience with any type of loss. Being a Vehicle, or a Homeowner's and even the worst claim of a life policy, our office is there to get you through those difficult times. Thank you again Holly. We appreciate you more than you know."
Anthony LaFever
October 27, 2021
5
out of
5
rating by Anthony LaFever
"The Best Agent a business and family could ask for taking care of the details and such... Thanks to Matt and your loyal Staff."
We responded:
"Hello Tony, Thanks for the review. We strive to make sure all our Business and Personal relationships are taken care of. I am very glad your happy with how we handle your accounts. My team and I are here 24/7 . Have a great Holiday Season."
Sarah P. Hernandez
September 15, 2021
5
out of
5
rating by Sarah P. Hernandez
"Responds to inquiries in a timely manner."
We responded:
"Hello Sarah, Thank you so much for the the review. We feel helping clients in a timely & efficient manner is one of our top priorities. It as easy as Texting, Calling, or stop by our Victorville Ca office location. Thanks again for allow us to help on your Auto and Home insurance needs. Take care & Be Safe."
Michael Holtz
August 19, 2021
5
out of
5
rating by Michael Holtz
"I signed up for insurance with Matt about 4 years ago. He is always very responsive, when I send him a question, no matter if it is a text, email or call. Great service, competitive price and always very friendly, helpful and welcoming, when you drop by his office. Very happy with State Farm and Matt is a great agent. Today I texted him that I needed to update my policy. He called me got the information and had the updated policy emailed to me in like 20 minutes. Great service. Definitely recommend."
We responded:
"Hi Michael, it been a pleasure helping you. Since I am just down the street in Victorville, On Bear valley Rd and Hesperia Rd. It's easy to step up and help others in Apple Valley, Hesperia as well. Along with the entire High Desert. So Thank you so much for the review. Insurance is easy when you find someone that can explain it in every day terms. Be safe and have a great rest of the year."
Eric Cowen
August 17, 2021
5
out of
5
rating by Eric Cowen
"I have been with State Farm since the 60's. I've always been happy with the service. In the past 13 years or so I've had Matthew Hawkins as my State Farm agent. Every single time I've needed his help, he has always come through for me. He is very thorough and actually seems to genuinely care about my individual issues. I would highly recommend Matthew Hawkins to anyone who is searching for an insurance agent. Sincerely, Eric Cowen"
We responded:
"Thank you so much for the review Eric. We have been together for some time now. Wow, time flies by. I have enjoyed our talks over the years and always look forward to helping any way I can. Your business is appreciate more than you know. Take care and God Bless........"
C.J. Coulter
July 22, 2021
5
out of
5
rating by C.J. Coulter
"I have my home and auto policies through Matt, and anytime I have a question, he (or his staff) are quick to respond. They're always friendly, knowledgeable, and helpful."
We responded:
"Thank you so much Mr. Coulter. We appreciate you and your business very much. Anything you want or need, we are here for you . Have a great rest of the year. Be safe and take care. ----Matthew"
Jo Warren
June 29, 2021
5
out of
5
rating by Jo Warren
"Matthew is the best agent I have ever worked with. Informative, helpful and courteous"
We responded:
"Hello Jo, Thanks so much, We strive to be the best. Your review lets us know we are going in the right direction. Have a great summer. We are just a click, text, or call away. Take care."
Ryan Kinchen
May 10, 2021
5
out of
5
rating by Ryan Kinchen
"My experience has been nothing but professional with the entire team at Matthew Hawkins office. Cathi is my primary contact, and she always does her best to promptly fulfill all requests I have for my policy."
We responded:
"Hello Ryan, Thanks for the great review, Cathi is a great addition to the team. I am so lucky to have found her. We appreciate you and we are just a call, click, email or text away. Have a great week."
Guillermo Escobar
April 28, 2021
5
out of
5
rating by Guillermo Escobar
"maria gomez was very professional she is keeping me informed with the process on my new home paperwork,we need more people like her ,is so very nice to trust somebody like her and matt hawkins ,i had allstate and they didnt treat me right,but state farm has being so incredible amazing,profesional thats why i trust them with my home and car insurance,this office is awesome,they arentheir for memwhen im need them,good work guys.i give them 10 stars not 5"
We responded:
"Hello Mr. Escobar. Thank you for let us know how you feel. We strive to be the best at Home Insurance and Auto Insurance, and we know that if we care as much as you do, then every interaction will be to the best results possible. Thanks again and have a great rest of your 2021."
A Fan
April 26, 2021
5
out of
5
rating by A Fan
"Every contact I had with my Agent Matthew and his staff has been very professional, but they also show they truly care about their customers. I have been his client for probably 20 years, and I wouldn't trade them for nothing. They really are there for you. One less thing to worry about during these crazy times."
We responded:
"Hi Ana, Thanks so much for being a great client and great promoter of my office. I would love to keep helping for the next 20 years. Your the ROCK STAR !. thanks so much."
mark bouch
April 23, 2021
5
out of
5
rating by mark bouch
"Matt is a great insurance agent. He is very attentive and responds in a very timely manner to all my insurance needs."
We responded:
"Go Morning Mark, Thank you so much for the shout out! We love seeing 5 Star reviews from our clients. That tells us were doing the job right!. Attentiveness and handling things in a timely manner is #1 Priority.... Thanks again..........."